Privacy Policy

 

Security & Privacy

Personal data

We at DabV AS are concerned about your privacy and strive to protect your personal information in the best possible way. Our goal is to comply with all applicable laws and regulations regarding the protection of personal data on our website and in our online store https://dabv.no. This overview will, among other things, help you to understand what kind of personal data we collect on the website and in our online store, and how these are used. By accepting this overview on the website in connection with a purchase or when you provide personal data, you consent to the processing of your personal data as described below.

 

Who are we?

DabV As
Hamneveien 8, 7246 Sandstad
Norway

Our website: https://dabv.no — is responsible for the processing of your personal data.

 

What personal data will we process?

We will process the personal data you provide or have provided to us, or that we have collected on our website using cookies to manage your purchases or to fulfil our obligations to you as a customer. The personal information that DabV AS processes includes your name, e-mail address, purchase, payment and order history, delivery address, IP address and telephone number.

No credit information is processed by DabV. Card numbers and social security numbers are processed by KLARNA, which is a widely used Scandinavian, secure payment platform.

 

Storage and use of personal information

https://dabv.no use an email address for authentication and control of access. As a user, you have access to this information via the button “my customer account”, and can make adjustments yourself.

 

We do not sell your information to anyone!

Personal information registered on https://dabv.no is only used in connection with this service, and is never shared with partners or people outside the https://dabv.no (DabV AS). When you register yourself, you agree that the e-mail address may be used for the dissemination of information directly related to the services on the website.

 

We at https://dabv.no (DabV AS) store all data within the EU area.

 

Rights and obligations

Your user account on https://dabv.no is personal and cannot be transferred. Access and rights to use the content apply to the registered user. Usernames and passwords should not be shared with others. Abuse will be prosecuted and may result in account closure. It is important for security to log out after each session.

 

How do we protect your personal information?

In order to protect your personal data, we have implemented several security measures. These include various security procedures and technical and organizational measures that protect data, certification procedures for browsers, etc. Furthermore, we have sufficient firewalls and antivirus programs to protect against- and prevent unauthorized access to the network. Physical access to the premises where the information is stored is limited, and employees are required to be identified in order to gain access.

 

DabV AS also uses, for example, SSL (Secure Sockets Layer), which is a protocol (encryption) for the secure transmission of information over the internet or other networks. As a customer, you must check that SSL is not turned off in the browser settings.

 

Links to Other Websites

This website also has links to other websites. Our Privacy Policy applies only to our own website. If you are linked to another website, please read the privacy policy applicable to that website. Please note that Det Aller Beste Vann AS is not responsible for the processing of your personal information by- or on other websites.

 

Changes to the Privacy Policy

DabV reserves the right to make changes to our Privacy Policy at any time to the extent necessary to correct errors- or to comply with new legal or technical requirements. Any changes to the Privacy Policy shall be published on the Website.

 

Cookies information (Cookies)

Activity logs that may contain information about the use of the service are stored for 1 year, and are used for diagnosis only. Anonymized statistical data (Google Analytics) is stored for an unspecified time. Cookies are only used for authentication and do not contain personal information. Cookies are deleted when you log out.

 

Your comments

When you post comments on the site, the information is stored in the comment form as well as your IP address and the browser version you are using. We do this to avoid frivolous comments. The comment and information about the comment are stored indefinitely. This is so that we can recognize follow-up comments and approve them automatically instead of putting them in a queue where they have to be manually approved by an editor.

 

Visit to our webshop

We collect information about you during the payment process in our store.

When you visit our webshop, we collect the necessary data to enable purchases with us!

 

Your name, email and phone number, your credit card/payment information, products you have seen: We use this to, for example, show products you have recently seen.

Location, IP address and browser type: We use this for purposes such as estimation of taxes and shipping.

Invoice and shipping address: We ask you to enter this so that we can, for example, estimate shipping before the order is registered, so that the order can be sent!

We also use cookies to keep track of the contents of your shopping cart while browsing our website. This enables us to:

Send you information about your account and order.
Respond to your requests, including refunds and complaints.
Process payments and prevent fraud.
Set up your store account.
Comply with all legal obligations we have, such as calculating fees.
Improve our store services.
Send you marketing messages, if you choose to receive them.
If you create an account, we store your name, address, email and phone number, that will be used to fill out the checkout for future orders.

 

As a general rule, we only keep information about you for as long as we need it for the purposes for which the information has been collected, and we are no longer required by law to keep it. For example, we will retain order information for 10 years for accounting and tax reasons. This includes your name and e-mail address, as well as billing and delivery address.

 

Payments

We accept payments through Klarna. When your payment is processed in Klarna Checkout, some of your information will be transferred to Klarna. This information is necessary to make or process the payment, such as purchase price and payment information. When the purchase is processed, Klarna sends you the necessary information, such as invoice, or deduction from account or other. This data plus a unique identification for the purchase is stored at Klarna. Your order ends up in our WooCommerce control panel, so that we can send you the item. We do not receive any data about your confidential bank details such as your national identity number, account number or credit. Klarna will arrange this!

Please see the Klarna Privacy Policy for more information!

 

You can have data you have given us deleted

You can request that we delete personal information we hold about you, but this does not include information we are required to store for administrative, legal or security reasons. Contact us directly via contact@dabv.no