Terms and Conditions

Welcome to DabV, operated by Powerplay Group Inc. («we,» «us,» «our»). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please do not use our website.

Powerplay Group AS
Org. number: 932181223
Trippeveien 5
1618 Fredrikstad

dabv.no adheres to standard terms as a minimum and will always go to great lengths to ensure you, as a customer, are satisfied with your purchased products.

1. The Agreement

The agreement consists of these terms of sale, information provided in the ordering system, and any specially agreed terms. If there is a conflict between the information, any specific terms agreed upon by the parties take precedence, provided they do not violate mandatory laws.
The agreement will also be supplemented by relevant legal provisions regulating the sale of goods between businesses and consumers.

2. The Parties

The seller is Powerplay Group AS, Trippeveien 5 – 1618 Fredrikstad, email: henrik@powerplaygroup.no, phone: +4799239312, organization number: 932181223, and is referred to as the seller hereafter.
The buyer is the consumer placing the order, referred to as the buyer hereafter.

3. Price

The price quoted for the goods and services is the total price the buyer will pay. This price includes all taxes and additional costs. The buyer will not bear any additional costs not disclosed by the seller before the purchase.

4. Formation of Agreement

The agreement is binding for both parties when the buyer submits an order to the seller.
However, the agreement is not binding if there are typographical errors in the seller’s offer or in the buyer’s order, and the other party was or should have been aware of the error.

5. Payment

You choose the payment method immediately at the time of purchase. The available payment methods are VIPPS and card payment.

Delivery occurs when the buyer, or their representative, takes possession of the item. If no delivery time is specified, the seller will deliver the item to the buyer without undue delay and within 30 days of the customer’s order, unless otherwise agreed. The item will be delivered to the buyer unless otherwise agreed between the parties.

7. Risk for the Item

The risk for the item passes to the buyer when they or their representative receives the item as outlined in Section 6.

8. Right of Withdrawal

Unless the agreement is exempt from the right of withdrawal, the buyer may withdraw from the purchase in accordance with the Consumer Right of Withdrawal Act.
The buyer must notify the seller of the use of the right of withdrawal within 14 days from the start of the withdrawal period, which includes all calendar days.
If the period ends on a Saturday, holiday, or public holiday, it is extended to the next working day.
The withdrawal period is considered adhered to if the notice is sent before the period expires. Written notice (withdrawal form, email, or letter) is advised to ensure proof.
The withdrawal period starts:

• For individual item purchases, from the day after receipt.
• For subscriptions or agreements involving regular delivery of identical items, from the day after the first delivery.
• For purchases consisting of multiple deliveries, from the day after the final delivery.

If the seller has not informed the buyer of the right of withdrawal and the standard withdrawal form before the agreement, the withdrawal period is extended to 12 months after the original period’s expiration. The seller may request the item’s return without undue delay and within 14 days from the date of withdrawal notice. The buyer bears the direct cost of return unless otherwise agreed or if the seller has failed to inform the buyer of the return costs.

The seller is required to refund the purchase price to the buyer without undue delay, and no later than 14 days from the notification of the withdrawal.

9. Delay and Non-Delivery – Buyer’s Rights and Deadline for Claims

If the seller fails to deliver the item or delivers it late, the buyer, under the Consumer Purchases Act, may retain the purchase amount, demand fulfillment, cancel the agreement, and/or seek compensation. A claim should preferably be made in writing (e.g., email).

Fulfillment
The buyer may enforce the purchase and require fulfillment unless an insurmountable obstacle prevents the seller from doing so or if fulfillment imposes a disproportionate burden on the seller.

Cancellation
The buyer may cancel the purchase if the seller does not deliver within a reasonable additional period. Immediate cancellation is also permitted if the seller refuses to deliver or if the delivery time was critical to the agreement.

Compensation
The buyer may claim compensation for any losses due to delay unless the seller proves that the delay was due to a force majeure event.

10. Defects in the Item – Buyer’s Rights and Complaints Deadline

If an item is defective, the buyer must notify the seller within a reasonable time after discovering the defect. Notification must be made within 2 months of discovering the defect, and no later than two years from the date of receipt. For items intended to last longer than two years, the complaint period is five years.

Price Reduction
If the defect is not corrected, the buyer may request a suitable price reduction.

Cancellation
If the defect is not corrected, the buyer may cancel the purchase if the defect is not minor.

11. Seller’s Rights in Case of Buyer’s Breach

If the buyer fails to pay or fulfill other obligations, the seller may, under the Consumer Purchases Act, withhold the item, demand fulfillment, cancel the agreement, and/or seek compensation.

12. Guarantee

A guarantee offered by the seller or manufacturer gives the buyer additional rights beyond statutory ones.

13. Personal Data

The data controller for collected personal information is the seller. Unless the buyer consents otherwise, the seller may only collect and store necessary information for fulfilling the agreement. The buyer’s personal data will only be disclosed if necessary to fulfill the agreement.

14. Dispute Resolution

Complaints should be directed to the seller within a reasonable time. If disputes cannot be resolved amicably, the buyer may contact the Consumer Authority for mediation at www.forbrukertilsynet.no.
The EU’s online dispute resolution platform may also be used, especially for cross-border complaints: http://ec.europa.eu/odr.